Our systems have been developed and designed for continuous 24/7 operation. Experienced users know that excellent products require equally excellent customer service. Our factory-trained and certified technicians provide rapid on-site service whenever needed. According to our motto “efficient systems, efficient customer service”, we support you throughout the entire life cycle of your Logopak systems.
Our service experts will be happy to answer your questions and provide qualified advice. Our technical support team is always there for you.
In most cases, our specialists are able to make diagnoses and remedy errors via remote access. We connect online with the machine in question and provide rapid troubleshooting to ensure that your machine is quickly up and running again. Support: e-mail your error message to support(at)logopak.de
We transparently document all troubleshooting reports in our ticket system, so that you can follow the progress online. Your personal ticket number gives you a full overview of our service activities at any given time!